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I inquired to talk to the person in charge of refunds and they said it absolutely was the person who responded to my personal created letter
I have been an associate having 6 months, rather than 1 meets. I attempted so you’re able to cancel the bill of your own package, and you can is informed no. Used to do everything they asked. I added pictures, We added about myself, but the matches were off at a distance, or never ever taken care of immediately issues. I found myself informed which they actually you will need to suits one to somebody not on the web merely to inform you they can fits your. It is a tale.
Lisa away from Canton GA () Got specific concerns that were maybe not treated in their assist. We delivered a contact to help you customer support and you can acquired an equivalent common email right back 8 times. I’m thus pleased I did not give them any one of my personal currency. Will out of Ewa Beach Hello () False adverts. My paired dates are heavy, excessively obese persons. I want to terminate my personal history a couple months however enjoy to. Chris of Altamonte Springs Fl () I signed up for one month within eHarmony and you will registered [when you look at the a check container] to simply manage 30 days and determine later on basically desired to get it done again. Eventually after the week is actually up, We noticed a great debit on my bank account to own $50+.
Knowing you will find an error We called and made an effort to eliminate the matter w/ eHarmony. I happened to be confident one to because was less than day while the debit posted and that i had named which manage getting reimbursed. But We basic had to submit a letter in writing by smail post. I asked why I am able to maybe not get it done because of the email and you will it did not have a reply. That is where is actually started to get fishy. Immediately after each week passes, We found my personal i apologize but cannot provide your own $ straight back page. We named and requested for a receipt regarding my personal confirmation for automated deduction. We cannot give you one to suggestions sir.
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Okay, We told you. She cannot answer phone calls sir. Can i enjoys her email? Zero, she’s going to contact your. I mentioned that we was extremely embarrassing doing work that way and you can requested to speak with their particular supervisor. She doesn’t always have one to! Lanora of Duluth GA () I simply obtained my bank declaration and far back at my amaze eHaromny withdraw funds from my personal membership rather than my agreement. We spoke so you’re able to support service agencies who advise myself there is an auto revival switch towards the page in which We ordered (the one week subscription). I didn’t come across in the course of pick. A-one day subscription imply exactly that (one month). I purchased this 1 to see if it was anything I could be demand for looking for.
Easily meant to go on with the newest registration I might have selected a unique bundle alternative besides what i favor. Sharon out of Austin, Texas () I complete the new profile as needed to become listed on. Their terms of service specifically stated that I had three days to change my brain. On the next big date, We phoned them and told you I wanted so you can cancel and you may was this inside their step three-working day physical stature. Unfortuitously, I mentioned to your customer care person who I experienced attempted them couple of years in the past. He questioned me personally a couple of questions to aid him into the finding the old membership and when he found it, the guy informed me that we failed to qualify for a refund given that I experienced had a previous account.